Alternative Dispute Resolution (ADR)Resolve conflict and move your community forward.

We help leaders identify and develop their conflict styles, emphasizing the importance of being intentional about choosing a style that best fits the situation. It is important to realize that we all approach conflict differently, but it is also important to be intentional about choosing the style that best fits a particular situation.

Below is a link to information about different conflict management styles, allowing you to think about how these factor in your daily life right now during this global pandemic. After looking at all 5 styles, we encourage you to ask yourself 2 questions: How are you transforming this crisis into an opportunity for innovation and creative conflict management? How you can use these different styles to manage conflict in your quarantine day?

Information about Conflict Styles


Alternative Dispute Resolution (ADR) is any legal method for resolution of disputes other than litigation. These strategies include: mediation, arbitration, early neutral evaluation (or case evaluation) and many hybrid processes.

The Fanning Institute offers a variety of services and courses covering these ADR strategies. Each course qualifies for CLE credits or such other training, experience, or education as approved by the Chair of the Committee on Training and Credentials and the Director of the Georgia Office of Dispute Resolution for judges and persons with acceptable experience as an arbitrator.

General Conflict Resolution training and services include:

  • Conflict Resolution
  • Facilitation
  • Negotiation Skills
  • Communication Skills

Courses in Alternative Dispute Resolution (ADR) include:

  • General Civil Mediation
  • Mediation Practicum
  • Mediating Domestic Relations
  • Mediating where Intimate Partner Violence is an Issue
  • Arbitration
  • Early Neutral Evaluation/Case Evaluation

For more information on bringing Alternative Dispute Resolution to your community or organization, please contact senior public service associate Raye Rawls, J.D.

To view a list of current conflict transformation courses, visit the Fanning calendar.